Privacy Policy

Your privacy matters to us. Learn how lightnarlix protects and manages your personal information.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Introduction

At lightnarlix, we understand that your privacy is fundamental to your trust in our budget analysis platform. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you use our services at lightnarlix.com.

We're committed to transparency in our data practices and believe you should have complete control over your personal information. This policy applies to all users of our platform and covers every aspect of our data handling procedures.

Information We Collect

Personal Information: We collect information that directly identifies you or can be used to identify you personally.

When you create an account or use our budget analysis tools, we collect various types of information to provide you with personalized financial insights:

Account Information: Your name, email address, phone number, and account credentials
Financial Data: Budget categories, expense tracking information, income details, and financial goals
Usage Information: How you interact with our platform, features you use, and time spent on different sections
Device Information: IP address, browser type, operating system, and device identifiers
Location Data: General location information based on IP address for service optimization

We also collect information automatically through cookies and similar technologies. This includes your browsing patterns, preferences, and technical information about how you access our services.

How We Use Your Information

Your personal information enables us to provide comprehensive budget analysis services tailored to your financial needs. We process your data for several specific purposes:

Purpose Data Used Legal Basis
Budget Analysis Services Financial data, usage patterns Contract performance
Account Management Personal details, credentials Contract performance
Customer Support Contact information, support history Legitimate interest
Service Improvement Usage analytics, feedback Legitimate interest

We analyze your budget data to provide insights about spending patterns, identify potential savings opportunities, and help you achieve your financial goals. This analysis is performed using automated systems and algorithms designed to protect your privacy while delivering valuable insights.

Data Sharing and Third Parties

We maintain strict controls over data sharing and only work with trusted partners who meet our security standards. Your personal information is never sold to third parties for marketing purposes.

Service Providers: We share necessary data with carefully selected service providers who help us operate our platform, including cloud hosting services, payment processors, and analytics providers.

These partners are bound by strict confidentiality agreements and are only permitted to use your data for the specific services they provide to us. We regularly audit these relationships to ensure compliance with our privacy standards.

Cloud Infrastructure: Secure data storage and processing services
Payment Processing: Secure handling of subscription and payment information
Analytics Services: Anonymous usage analytics to improve our platform
Customer Support: Tools to provide efficient customer service

We may also disclose your information when required by law, to protect our rights, or to prevent fraud and ensure platform security. Any such disclosure will be limited to the minimum necessary information.

Your Privacy Rights

You have comprehensive rights regarding your personal information, and we've made it easy to exercise these rights through your account settings or by contacting our privacy team:

Access Right: Request a copy of all personal information we hold about you
Correction Right: Update or correct inaccurate personal information
Deletion Right: Request deletion of your personal information (subject to legal requirements)
Portability Right: Receive your data in a structured, machine-readable format
Objection Right: Object to processing of your personal information for specific purposes
Restriction Right: Request limitation of processing under certain circumstances

To exercise these rights, simply log into your account and visit the privacy settings section, or contact us directly using the information provided at the end of this policy. We respond to all requests within 30 days and provide clear information about any actions taken.

Data Security Measures

Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data both in transit and at rest:

Encryption: All data is encrypted using industry-standard AES-256 encryption for storage and TLS 1.3 for transmission.

Our security infrastructure includes advanced firewalls, intrusion detection systems, and regular security audits. We maintain SOC 2 Type II compliance and follow best practices for financial data protection.

Access Controls: Multi-factor authentication and role-based access restrictions
Data Monitoring: Continuous monitoring for unusual access patterns or potential threats
Regular Audits: Quarterly security assessments and penetration testing
Staff Training: Comprehensive privacy and security training for all employees

In the unlikely event of a security incident, we have established procedures to contain the issue, assess the impact, and notify affected users within 72 hours as required by privacy regulations.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods:

Account Data: Retained while your account is active and for 3 years after closure
Financial Data: Retained for 7 years to comply with financial record-keeping requirements
Usage Logs: Retained for 2 years for service improvement and security purposes
Support Records: Retained for 5 years for quality assurance and training

When data reaches the end of its retention period, we securely delete it using methods that ensure complete removal from our systems. You can request early deletion of your data by contacting our privacy team, subject to legal and operational requirements.

International Data Transfers

As lightnarlix operates globally, your personal information may be transferred to and processed in countries other than Australia. We ensure all international transfers meet strict privacy standards through:

Adequacy Decisions: We prioritize transfers to countries with adequate privacy protections as recognized by Australian privacy authorities.

For transfers to countries without adequacy decisions, we implement appropriate safeguards including standard contractual clauses and additional security measures. Our cloud infrastructure partners maintain data centers in multiple jurisdictions, all meeting our security requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and provide personalized features:

Essential Cookies: Required for basic platform functionality and security
Analytics Cookies: Help us understand how users interact with our platform
Preference Cookies: Remember your settings and customization choices
Security Cookies: Protect against fraud and unauthorized access

You can manage your cookie preferences through your browser settings or our cookie preference center. Note that disabling certain cookies may affect platform functionality.

Updates to This Policy

We regularly review and update this privacy policy to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through:

Email notification to your registered email address
Prominent notice on our platform dashboard
Updated effective date at the top of this policy

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the changes.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:

Email: info@lightnarlix.com

Phone: +61407282921

Address: PO Box 1147, Newcastle, NSW, 2300, Australia

We're committed to addressing your privacy concerns promptly and transparently.